FAQs
General
To place an order, simply select the item you want, add it to your cart, then proceed to checkout. Fill in your shipping and payment details to complete your purchase.
We accept various payment methods including credit/debit cards, UPI Google Pay. Choose the option that is most convenient for you during checkout.
Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number on our website to monitor the status and location of your package.
Shipping
We have a 7-day return policy for most products. If you are not satisfied with your purchase, you can return it within 7 days for a refund or exchange.
Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on your location. During checkout, you can enter your address to see if we ship to your country.
Delivery times vary depending on the shipping option you choose and your location. Standard shipping for In-Stock usually takes 5-7 business days, while Pre-Order shipping may take 10-15 business days depending on the product.
Yes, you will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the status of your delivery. Also, you may get the shipping status from the Track Shipment page available in the menu of our website.
Payment
To make a payment for your order, simply proceed to the checkout page and select your preferred payment method. You can pay using UPI, credit/debit cards, or any other available options. All our payments are secured with RazorPay.
Our refund policy allows for a full refund within 30 days of purchase if you are not satisfied with your order and if the product is returned within 7 days upon delivery. Simply contact our customer service team and they will assist you with the process.
We do not charge any additional fees for processing payments. The total amount you see at checkout is the final amount you will be charged for your order, unless otherwise stated.
Yes, you can track the status of your refund request by contacting our customer service team with your order details. They will provide you with updates on the progress of your refund.
Gifting
Yes, you can add a personalized message to your gift during the checkout process. Simply write your message in the designated field, and we will include it with your gift for that extra special touch.
To ensure your gift arrives on time for a specific event, please select the appropriate shipping option at checkout. We also recommend placing your order well in advance to account for any potential shipping delays.
Unfortunately, we do not currently offer the option to schedule specific delivery dates. However, you can place your order in advance and specify the desired delivery date in the order notes. We will do our best to accommodate your request.
Yes, we offer special discounts and promotions for bulk corporate gifting orders. Please contact our customer service team to discuss your specific needs and we will be happy to provide you with more information on available discounts and pricing options.
Still have questions?
Contact our support team